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Is your product usable enough to achieve desired business and customer goals? We can check for usability compliances, identify design problems and propose solutions.

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More About Estuary Labs

Read the User Analytics, UK case study

Customer Experience Audit


Need:

Customers expect products to be easy to learn, easy to use, error free while using and also feel satisfied having used the product.

Description:

We do a thorough analysis of an organization's existing product. We examine the product and identify all the user experience problems that we can find. We assess the product against best practices and determine how the user experience of the product measures up.

Benefits:

  • Increased customer satisfaction on using the product
  • Cost effective approach to identify experience issues in a product.

Deliverables:

  • Audit Report
  • Design solutions